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Family Owned and OperatedIn 1989, Keith DiGregorio started Alpine Cleaners after working for a large service oriented carpet cleaning company. When he left as the office field manager, he brought with him his experiences toward providing quality conscious work and attention to the needs of the customer to his home market. In addition to service, he immersed himself in education, earning many industry certifications, helping him to solve many difficult cleaning problems for carpet and upholstery retailers, designers, and homeowners. He personally provides the services to his clients in Worcester County such as Charlton, Millbury, Weston Auburn, also in Hampden County, MetroWest, Middlesex Region and other nearby areas. and looks toward turning his first time customers into one of his many lifetime clients.
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Vision: |
Mission: |
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Our vision is to become the most recommended service in Massachusetts simply because of how much we care.
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Our mission is to wow our customers with unforgettable service and attitude. We earn our customers trust through our expertise and educational approach to all of their carpet and upholstery concerns while utilizing the safest, most natural cleaning products available.
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Our Satisfaction Guarantee
Your happiness is important to us. Our goal is to make sure every one of our clients is absolutely thrilled with our services. This is true whether it's your first time using Alpine Cleaners or your 25th. Our 100% satisfaction guarantee is meant to protect YOU, the client from being taken advantage of. It guarantees we will be honorable and trustworthy. It's simple.
As we grow it's becoming evident that we need to also protect ourselves. There's a small percentage of people who attempt to take advantage of our 100% satisfaction guarantee. In these cases, we reserve the right to insert an asterisk on our guarantee. If you point to this guarantee simply to get your money back, or are an incredibly difficult and unreasonable person, this guarantee does not exist for you.
When we screw up or provide less than outstanding service we own it, and we fix it. That's what the guarantee is for. If you plan to take advantage of it, please take your business elsewhere and don't ruin it for the great majority of our wonderful clients.
As we grow it's becoming evident that we need to also protect ourselves. There's a small percentage of people who attempt to take advantage of our 100% satisfaction guarantee. In these cases, we reserve the right to insert an asterisk on our guarantee. If you point to this guarantee simply to get your money back, or are an incredibly difficult and unreasonable person, this guarantee does not exist for you.
When we screw up or provide less than outstanding service we own it, and we fix it. That's what the guarantee is for. If you plan to take advantage of it, please take your business elsewhere and don't ruin it for the great majority of our wonderful clients.
